Airlines have, generally speaking, relaxed their change and cancellation policies to accommodate those last-minute changes due to COVID-19
Here is the latest information for major international airlines’ change and cancellation policies.
Alaska Airlines is permanently eliminating change fees on all flights except its lowest fares. Saver fares booked through Dec. 31 can be canceled, but not changed. Saver fares booked in 2021 cannot be canceled or changed. Credit certificates for canceled flights are good for 12 months from the issue date of the original ticket.
Alaska Airlines’ Full Policy
American Airlines announced that it will continue to provide its customers unprecedented flexibility by extending its change-fee waiver to all new bookings made by January 31, 2021 on any of the airline’s routes.
Effective January 1, American had already eliminated its change fees for tickets on most domestic and international routes, but this newly-extended waiver offer includes Basic Economy seats, as well.
However, customers will be responsible for paying any difference in fare price, if they switch to a more expensive flight, and fare rules may apply, depending on the ticket. As part of this waiver offer, customers are also allowed to change their origin and/or destination cities without penalty.
American Airlines’s Full Policy
Delta Air Lines
Delta is waiving change fees for all U.S. domestic and international tickets purchased through March 30, 2021, including basic economy.
Delta Air Lines is permanently waiving change fees and award redeposit fees for travel within the United States starting in 2021, with the exception of basic economy. Rebooked travel that was originally booked in 2020 can be completed by Dec. 31, 2022.
Delta’s Full Policy
Frontier Airlines is waiving change and cancellation fees through Jan. 7. Canceled fares will be issued as travel credit for the value of the itinerary.
Frontier’s Full Policy
Hawaiian Airlines has waived change fees for any ticket booked through Dec. 31, including basic economy. At the beginning of 2021, all fare levels except basic economy will no longer pay a penalty for changing or canceling their plans. Travel credits issued from a changed or canceled flight are good for two years after the original ticket issuance date.
Hawaiian Airlines’ Full Policy
JetBlue is waiving change and cancellation fees through Feb. 28. For cancellations, funds will be issued as travel credits, which can be used for future travel to any JetBlue destination for any traveler.
JetBlue’s Full Policy
Southwest Airlines has never charged change or cancellation fees. Even tickets in the lowest fare category, Wanna Get Away, can be canceled for a travel credit that’s good for a year from the original purchase date.
Southwest’s Full Policy
Spirit Airlines is waiving change and cancellation fees for tickets booked through Dec. 31. Ticket-holders will receive a credit for future travel. Reservation credits booked on or after June 1 must be used for travel by May 31, 2021.
Spirit’s Full Policy
United Airlines revealed it would eliminate change fees on all flights through March 31, 2021.
United has permanently eliminated change fees for most economy and premium cabin tickets for travel within the United States and from the U.S. to the Caribbean and Mexico. For other destinations, United is waiving change fees through Dec. 31.
United’s Full Policy
This story was last updated on December 16, 2020.